Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders as quickly and safely as possible.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Cairo & Giza: 1–3 business days.
• Other Governorates in Egypt: 2–5 business days.

Please note that delivery times are estimates and may vary depending on the courier service and your location.

Shipping Fees

Shipping charges are calculated at checkout based on your delivery location unless a free shipping promotion is available.

Order Tracking

Once your order has been shipped, you may receive shipping updates if available through the courier.

Delivery Issues

Please ensure that your shipping address and phone number are correct when placing your order. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.

If your order arrives damaged or if there is any issue with the delivery, please contact us within 48 hours of receiving your order.

Failed Delivery

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or refuses to receive the order without a valid reason, additional shipping charges may apply for reshipment.

Contact Information

Phone (Temporary): 0111 2119531

Address: 12 El Nidal Street, Off El Tayaran Street, Nasr City, Cairo, Egypt